HubSpot vs Freshsales
HubSpot and Freshsales both aim at small and mid-size teams. Freshsales starts cheaper and includes phone and email; HubSpot has a bigger marketplace and a free CRM.
Side-by-side
HubSpot CRM Software | Freshsales CRM Software | |
|---|---|---|
| Free plan | Yes (2 users, 1,000 contacts) | Not shown on pricing page |
| Free trial | Yes (on paid plans) | Yes (21 days) |
| Paid plans start at | $20 /seat/mo | $9 /user/mo (annual) |
| Best for | Growing teams that want marketing, sales and support on one customer record | Small and mid-size teams wanting a low entry price and built-in communication |
| Company size | 5 – 500 people | 2 – 500 people |
| Founded | 2006 | 2010 (Freshworks) |
| Headquarters | Cambridge, Massachusetts, USA | San Mateo, California, USA |
| Integrations | 2,000+ apps in the HubSpot Marketplace | Connects with the Freshworks suite and popular apps |
| Price source | Company page | Company page |
Prices show in your local currency where a company lists them; a tool without one stays in USD, so do not compare the numbers directly.
Full profiles: HubSpot · Freshsales
Pricing: HubSpot vs Freshsales
Freshsales Growth at $9 per user on annual billing is the lower paid entry point compared with HubSpot Starter at $20. HubSpot has a permanent free plan, which we could not confirm for Freshsales.
- Free: $0 forever
- Starter: From $20 /seat/mo
- Professional: From $50 /seat/mo
- Enterprise: From $75 /seat/mo
- Growth: $9 /user/mo (annual)
- Pro: $39 /user/mo (annual)
- Enterprise: $59 /user/mo (annual)
The 'from' prices above are for the entry CRM seat. Marketing, Service and bundled Customer Platform plans cost more, and the Professional and Enterprise tiers can require a one-time onboarding fee. These are annual-billing prices per user per month shown on Freshworks' page on our check date. A monthly price was not shown.
Who should pick which?
Choose HubSpot if…
- You want one system for marketing, sales and support
- You want to start free and pay only as you grow
- Your team values easy screens over deep customisation
Choose Freshsales if…
- You want a low entry price
- You want calling and email built in
- You may use other Freshworks products
Strengths and weak spots
HubSpot
Strengths: A free plan with no end date, good for testing with real data; Clean, easy screens that new staff pick up quickly; Marketing, sales and support share one customer record.
Weak spots: Cost climbs quickly once you add seats, contacts and extra hubs; Advanced automation and reporting sit on higher plans; Professional and Enterprise can need a paid onboarding step.
Freshsales
Strengths: Very low entry price; Phone, email and chat built in; A 21-day full-featured trial.
Weak spots: Best features only on Pro and Enterprise; Add-ons increase the cost; We could not confirm a permanent free plan.
HubSpot vs Freshsales FAQ
Which is cheaper, HubSpot or Freshsales?
Freshsales Growth at $9 per user on annual billing is the lower paid entry point compared with HubSpot Starter at $20. HubSpot has a permanent free plan, which we could not confirm for Freshsales.
Do HubSpot and Freshsales have free plans?
HubSpot: Yes (2 users, 1,000 contacts). Freshsales: Not shown on pricing page. Only one of them has a permanent free plan, so check the details above.
Which is better for a small business, HubSpot or Freshsales?
HubSpot is best for: growing teams that want marketing, sales and support on one customer record. Freshsales is best for: small and mid-size teams wanting a low entry price and built-in communication.
How were these details checked?
We read each company's public pricing page on 27 Sep 2026. Freshsales price source: vendor page. See how we research for our full method.
Last updated: 27 Sep 2026. How we research · All comparisons