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HubSpot vs Freshsales

HubSpot and Freshsales both aim at small and mid-size teams. Freshsales starts cheaper and includes phone and email; HubSpot has a bigger marketplace and a free CRM.

By napstrIQ Editorial Team · Facts checked against the company's public pages on 27 Sep 2026 · How we research

Our verdict: Pick Freshsales if you want the lowest paid entry price with calling built in. Pick HubSpot if you want a permanent free plan and a larger set of integrations.

Side-by-side

HubSpot logo
HubSpot
CRM Software
Freshsales logo
Freshsales
CRM Software
Free planYes (2 users, 1,000 contacts)Not shown on pricing page
Free trialYes (on paid plans)Yes (21 days)
Paid plans start at$20 /seat/mo$9 /user/mo (annual)
Best forGrowing teams that want marketing, sales and support on one customer recordSmall and mid-size teams wanting a low entry price and built-in communication
Company size5 – 500 people2 – 500 people
Founded20062010 (Freshworks)
HeadquartersCambridge, Massachusetts, USASan Mateo, California, USA
Integrations2,000+ apps in the HubSpot MarketplaceConnects with the Freshworks suite and popular apps
Price sourceCompany pageCompany page

Prices show in your local currency where a company lists them; a tool without one stays in USD, so do not compare the numbers directly.

Full profiles: HubSpot · Freshsales

Pricing: HubSpot vs Freshsales

Freshsales Growth at $9 per user on annual billing is the lower paid entry point compared with HubSpot Starter at $20. HubSpot has a permanent free plan, which we could not confirm for Freshsales.

HubSpot plans
  • Free: $0 forever
  • Starter: From $20 /seat/mo
  • Professional: From $50 /seat/mo
  • Enterprise: From $75 /seat/mo
Freshsales plans
  • Growth: $9 /user/mo (annual)
  • Pro: $39 /user/mo (annual)
  • Enterprise: $59 /user/mo (annual)

The 'from' prices above are for the entry CRM seat. Marketing, Service and bundled Customer Platform plans cost more, and the Professional and Enterprise tiers can require a one-time onboarding fee. These are annual-billing prices per user per month shown on Freshworks' page on our check date. A monthly price was not shown.

Who should pick which?

Choose HubSpot if…

  • You want one system for marketing, sales and support
  • You want to start free and pay only as you grow
  • Your team values easy screens over deep customisation

Choose Freshsales if…

  • You want a low entry price
  • You want calling and email built in
  • You may use other Freshworks products

Strengths and weak spots

HubSpot

Strengths: A free plan with no end date, good for testing with real data; Clean, easy screens that new staff pick up quickly; Marketing, sales and support share one customer record.

Weak spots: Cost climbs quickly once you add seats, contacts and extra hubs; Advanced automation and reporting sit on higher plans; Professional and Enterprise can need a paid onboarding step.

Freshsales

Strengths: Very low entry price; Phone, email and chat built in; A 21-day full-featured trial.

Weak spots: Best features only on Pro and Enterprise; Add-ons increase the cost; We could not confirm a permanent free plan.

HubSpot vs Freshsales FAQ

Which is cheaper, HubSpot or Freshsales?

Freshsales Growth at $9 per user on annual billing is the lower paid entry point compared with HubSpot Starter at $20. HubSpot has a permanent free plan, which we could not confirm for Freshsales.

Do HubSpot and Freshsales have free plans?

HubSpot: Yes (2 users, 1,000 contacts). Freshsales: Not shown on pricing page. Only one of them has a permanent free plan, so check the details above.

Which is better for a small business, HubSpot or Freshsales?

HubSpot is best for: growing teams that want marketing, sales and support on one customer record. Freshsales is best for: small and mid-size teams wanting a low entry price and built-in communication.

How were these details checked?

We read each company's public pricing page on 27 Sep 2026. Freshsales price source: vendor page. See how we research for our full method.

Last updated: 27 Sep 2026. How we research · All comparisons