Best free CRM software
Three tools let you start without paying. Here is what each free plan really includes, and where it stops.
HubSpot
Best overall free CRMWhy it is good: The free plan has no end date and covers contacts, deal pipelines, email tracking, tasks, live chat and a reporting dashboard.
The limit: Capped at 2 users and 1,000 contacts on our check date, and automation needs a paid plan.
Free plan: Yes (2 users, 1,000 contacts) · Paid from $20 /seat/mo
Read the HubSpot profile →Zoho CRM
Best free CRM for three usersWhy it is good: Free forever for up to three users, with workflow automation, custom email templates, reports and mobile apps.
The limit: Screens are busier than HubSpot's, and advanced features need a paid edition.
Free plan: Yes (up to 3 users) · Paid from $14 /user/mo (annual)
Read the Zoho CRM profile →Salesforce CRM
Best free CRM if you may grow largeWhy it is good: Salesforce lists a Free Suite at $0 per user per month with 10GB of storage, and a clear path up to bigger editions.
The limit: The free suite is basic, and full Sales Cloud editions cost far more as you grow.
Free plan: Yes (Free Suite, 10GB storage) · Paid from $25 /user/mo
Read the Salesforce CRM profile →Not free, but worth a trial
Pipedrive and Freshsales do not offer a permanent free plan on our check, but both offer free trials and have low paid entry prices. If you are ready to pay a little, they can be a better fit than a capped free plan.
Free CRM FAQ
What is the best free CRM?
For most small teams, HubSpot's free CRM is the easiest to start with. Zoho CRM's free edition suits teams of up to three who want more automation for free.
Are Pipedrive and Freshsales free?
Neither offers a permanent free plan on our check. Pipedrive offers a free trial and Freshsales a 21-day trial, so they suit teams ready to pay.
What is the catch with free CRMs?
Free plans cap users, contacts or features. They are meant for testing and very small teams, and paid plans unlock automation and reporting.